Privacy Policy
Last updated: February 26, 2026
Salon Booked AI ("we," "us," or "our") operates a scheduling and booking platform designed for beauty businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Personal Information
When you create an account, we may collect:
- Name (first and last)
- Email address
- Phone number
Business Information
- Salon or business name
- Business address
Booking Data
- Appointment details (date, time, duration)
- Service preferences
- Notes related to appointments
Payment Information
Payments are processed through a third-party processor. We do not store credit card numbers on our servers.
Usage Data
- Pages visited and features used
- Device and browser information
- IP address and approximate location
2. How We Use Your Information
- Provide the service — operate the platform and manage accounts
- Process bookings and reminders — confirm appointments, send SMS/email reminders
- Process payments — facilitate transactions via third-party processors
- Improve the platform — analyze usage to enhance features
- Customer support — respond to inquiries and resolve issues
3. How We Share Your Information
We do not sell your personal data. We share only with:
- Payment processors (Stripe) — to process payments
- SMS/email providers — for reminders and notifications
- Analytics providers — aggregated and anonymized data
- Law enforcement — if required by law
4. Data Retention
We retain data while your account is active. Upon deletion request, personal data is removed within 30 days.
5. Your Rights
- Access — request a copy of your data
- Correction — fix inaccurate information
- Deletion — request data removal
- Opt out — unsubscribe from marketing
- Portability — receive data in machine-readable format
California Residents (CCPA)
Right to know, right to delete, right to opt-out of sale. We do not sell personal information.
EU Residents (GDPR)
Right to consent withdrawal, access, rectification, erasure, portability, and objection.
6. Cookies
- Essential cookies — required for login and core functionality
- Analytics cookies (optional) — only placed with consent
7. Data Security
We use TLS encryption, secure hosting, and access controls. No method is 100% secure, but we use commercially acceptable means to protect your data.
8. Children's Privacy
Not intended for anyone under 16. We do not knowingly collect data from children.
9. Contact
Email: privacy@apexgrowth.com
Terms of Service
Effective: February 26, 2026
By using the Salon Booked AI platform, you agree to these Terms. If you do not agree, do not use the Service.
1. Service Description
Salon Booked AI is a cloud-based scheduling and booking platform for beauty professionals including salons, barbershops, nail salons, lash studios, and tanning salons. Features include online booking, client management, automated reminders, payment processing, and business analytics.
2. Account Registration
You must be 18+ to use the Service. You are responsible for maintaining account security and all activity under your account.
3. Acceptable Use
You agree not to use the Service for illegal purposes, spam, scraping, reverse engineering, or distributing malware. Violations may result in account termination.
4. Payment Terms
- Subscriptions billed monthly or annually with auto-renewal
- 30 days' notice for price changes
- Taxes are your responsibility
5. Free Trial
14-day free trial, no credit card required. Expires automatically if not upgraded.
6. Cancellation & Refunds
- Cancel anytime from account settings
- Access continues until end of billing period
- Refund requests within 7 days reviewed case-by-case
- 30 days to export data after cancellation
7. Client Data
You are responsible for Client Data you input, including obtaining necessary consents. Salon Booked AI acts as a data processor on your behalf.
8. Intellectual Property
Salon Booked AI owns the platform. You retain ownership of your content and data.
9. Limitation of Liability
Salon Booked AI is not liable for indirect, incidental, or consequential damages. Total liability is capped at 12 months of fees paid.
10. Disclaimer of Warranties
The Service is provided "AS IS" without warranties of any kind.
11. Dispute Resolution
Governed by the laws of the State of California. Disputes resolved first informally (30 days), then by binding arbitration. Class action waiver applies.
12. Changes to Terms
30 days' notice for material changes via email or in-app notification.
13. Contact
Email: legal@apexgrowth.com
